Wendy Sachs is an industry trailblazer. As CEO and founder of Philadelphia Nanny Network, she has demonstrated her unwavering commitment to supporting families with extraordinary caregivers for more than 30 years. As an industry leader, she has been widely recognized as an innovator who has developed the highest standards in the business for servicing the needs of clients and recruiting, screening and hiring the best nannies and household helpers. Ms. Sachs is a renowned industry veteran. As a founding member of the International Nanny Association, her participation includes serving four terms as President and two terms as Co-President. She is currently a Board member for the Association of Premier Nanny Agencies. Her industry advocacy includes participating on multiple task forces, and she has tirelessly devoted abundant time and energy to developing workshops and conference presentations. Sachs continues to dedicate her time and resources to growing her business and consulting with agency owners about their start up and established agencies.
The Founder of Merlin Works, Shana Merlin is one of the most experienced and effective improv teachers in Central Texas. Presenting and performing nationwide, some of her clients have included Dell, Advance Auto Parts, Texas A&M University Health Science Center and HP. Shana founded Merlin-Works, in 2003 to provide custom training, interactive presentations, and comedy shows to businesses and organizations using improvisation. Some of her most requested programs are on the topics of team building, communication, sales, persuasion, leadership, medical communications, and creativity. In 2008, she opened the Merlin Works Institute for Improvisation now based at ZACH Theatre, offering classes in shortform gameplay and narrative longform improv. She has also been awarded “Best Improv Teacher” and “Best Improv Class,” by the Austin Improv Collective.
With a career spanning over 20 years, Tom Erb has established himself as one of the staffing and recruiting industry’s top subject matter experts. As an executive for two of the largest staffing and recruiting companies, Tom worked with some of the most recognizable and well-respected companies in the world to help optimize their workforce strategy. As a consultant, trainer, and speaker to the staffing and recruiting industry, Tom has helped hundreds of firms create and execute sales and recruiting strategies to grow their business. Tom has presented to a variety of industry organizations including the American Staffing Association, National Association of Personnel Services, TechServe Alliance, New York Staffing Association, Capital Area Staffing Association, Midwest Staffing Conference, New England Association of Personnel Services, and many others. A variety of national and regional media outlets including The Wall Street Journal, Monster.com, Columbus CEO, and multiple city business journals have interviewed Tom. His article on negotiating skills for staffing professionals was published in ASA’s Staffing Success magazine. HR Examiner named Tom one of the Top 25 Online Influencers in Staffing.
Robert is a computer science graduate from Texas A&M University. He also earned graduate and post-graduate degrees from Southwestern Seminary in Fort Worth, Texas, where he later taught in the areas of communication studies and education. In 2002, Robert collaborated with a former student to form Eternal Interactive. Initially their company focused on digital multimedia production. Yet, as Internet capabilities grew, they found themselves increasingly involved with online media and website design and development. Today, Eternal Interactive develops websites for small to mid-sized businesses and non-profit organizations. Eternal Interactive also specializes in creating custom-programed web applications and business-data dashboards for online access to more robust data and analysis. Robert lives in Fort Worth with his wife, Rebecca, and son, Braden.
Stephanie Breedlove has been walking the walk of a successful entrepreneur for over 20 years. After launching a career in corporate America with Accenture, she found her true calling as co-founder of a start-up that grew to national leadership, and continues to grow in value and impact. Stephanie is co-founder of Care.com HomePay by Breedlove, the nation’s leading full-service firm dedicated to making household employment payroll and tax compliance easy for busy families and their caregivers. The service brings together – 1) payroll management, 2) tax prep and filing, 3) HR and labor law guidance, and 4) unlimited access to expert support & advice. The company has played a pivotal role in the growth, quality and professionalism of the in-home care industry. Stephanie’s rare ability to combine scale, profitability and quality through vision grounded in value-add, long-term strategies has made her a sought after mentor, business expert and entrepreneurial thought leader. Stephanie entered entrepreneurship in the early stages of business ownership for women, and after more than twenty years an entrepreneur and a CEO she has become a thought leader offering practical guidance with an authentic voice. Stephanie offers a life-time of example for entrepreneurs striving to answer the calling and to build growth businesses that are integrated successfully into a fulfilling life.
Jens Hillen and his wife, Carrie, acquired Town + Country Resources in 2008. Based in the San Francisco Bay Area, Town + Country is one of the nation’s largest agencies of its kind. Mr. Hillen finished law school in 1994 and worked in private practice at Latham & Watkins in their Los Angeles, the Silicon Valley and San Francisco offices before joining one of his clients as General Counsel. His practice focused on general counsel and transactional work for venture-backed companies.
Stuart Dupuy is an entrepreneur, successfully founding multiple businesses including Mom’s Best Friend. Additionally, Stuart was a successful Dell executive where he had a 17 year career. Prior to joining Dell in 1997, Stuart was an attorney practicing commercial litigation with Fulbright & Jaworski. Stuart has a Juris Doctorate degree from the University of Texas School of Law, and a Bachelor of Arts degree in Economics from Duke University, with a semester at the London School of Economics. Stuart is married and a father of four children ages 11 through 19, and enjoys spending time outdoors with his family and friends. Stuart is a competitive mountain biker and triathlete. Stuart and his family are active members of Life Austin Church in Austin.
Jami is the President and co-owner of ABC Nannies & Domestics, Inc.—a full-service, boutique placement agency in Denver, Colorado. She has worked in the staffing industry, in a variety of capacities, for nearly 15 years. Since joining ABC Nannies in 2003 she has spearheaded all divisions of the company, including backup care, temporary and long-term placements. By focusing on high-quality customer service, placement of only the best nannies and household staff, and listening to the ever-changing needs of families in Colorado, ABC has continued to grow under her direction. As a full-time working mother, Jami also employs a wonderful ABC Nanny to care for her two children. There is no doubt that her experience, education (BA and MA from University of Colorado), and her leadership skills have helped make ABC Nannies the top domestic placement agency in Colorado.
As a working mother, Barbara experienced first-hand the difficulties of finding quality childcare in Washington DC. After being held up at gun point one too many times, she sold her first business on Capitol Hill and decided to start White House Nannies. Fifteen years ago, her husband, formerly in the real estate business, joined her to make WHN a family-owned and operated business. During the early years of White House Nannies, the Klines employed both live-in and live-out nannies to help care for their two children. They learned a lot about nanny placements which they are now able to share with their clients. Barbara is a current board member of the Association of Premier Nanny Agencies (APNA) and her agency has been awarded APNA’s agency of the Year. She is also a current member and former board member of the International Nanny Association (INA). As an active participant in these organizations, she subscribes to their codes of conduct and ethical standards. Barbara is a highly regarded industry spokesperson whom other agency owners from across the country count on for helping set the highest standards of professional excellence. She has been asked to serve as the key note speaker for industry conferences. She has also been featured as a leading nanny expert on Good Morning America, Larry King Live, CNN, NPR (All Things Considered) and on Fox as “Power Person of the Week.”
Dulany Dent is the President of The Nanny Network, LLC, a full-service ageny headquartered in Baltimore, Maryland. Dulany purchased The Nanny Network in 2006 from the founder, after using the agency to hire a nanny after her first child was born. Since that time, she has made significant enhancements to the company’s service offerings and processes, allowing the agency to enjoy meaningful growth and expand into new service areas. Dulany has been a member of APNA since 2009 and joined the board in 2015. Prior to owning The Nanny Network, Dulany worked in the investment management and recruiting industries, while always possessing a strong desire to help support women in business. Dulany holds a Bachelor’s degree in Economics from Colgate University and an MBA in Finance from The Wharton School at the University of Pennsylvania. She is married, the proud mom of three young children, and two dogs, and loves team sports.
Daryl Camarillo is the Founder of Stanford Park Nannies in Menlo Park, CA. Throughout her 26 years as a nanny agency owner, she has worked directly with families and nannies to provide the highest quality service; tailoring her efforts to establish solid, lasting matches. Personalized attention to detail, concern for safety and strict adherence to ethical business practices are the cornerstones of her approach and the reason Stanford Park Nannies was awarded the APNA “Agency of the Year” in 2013. As a mother, business owner and community leader, Daryl has established herself as a respected contributor to the nanny placement industry and as a trusted resource to thousands of California families and nannies.
Carole Kramer Arsenault, RN, IBCLC
Carole is president and founder of Boston Baby Nurse™ providing overnight and daytime newborn care and a wide range of postpartum support services. Her latest book The Baby Nurse Bible Secrets Only a Baby Nurse Can Tell You about Having and Caring for Your Baby is packed with expert advice and information new parents need for pregnancy right through baby’s first three months.For over a decade Arsenault has guided parents through pregnancy, labor, birth and the newborn period at Boston’s top birthing hospitals including Brigham and Women’s Hospital, Beth Israel Deaconess Medical Center, St Elizabeth’s Medical Center, Newton-Wellesley Hospital, Massachusetts General Hospital and Mount Auburn Hospital. As a parent educator, labor and delivery nurse, and lactation consultant she has shared her expertise on sleep, schedules, soothing, calming and infant development with hundreds of parents as they transition into their new roles. Carole continues to support and educate families through Boston Baby Nurse and though professional speaking on topics such as creating a safe “green” home for baby and essential newborn secrets from a baby nurse. Carole resides in the Boston area with her husband and three school-aged children.
Annie spends much of her time working to expand the business through new ideas and networking and represents Annie’s Nannies on a national level through her work with the Association of Premier Nanny Agencies (APNA) of which she is immediate past president, and the International Nanny Association (INA), on which she has held a board position. She has a degree in education and is active on behalf of Annie’s Nannies with the Ballard Chamber of Commerce. She pursues her individual interests through involvement with the Phinney Neighborhood Community Council (PNCC), exercising five days a week and shaking her fist at the television during pundit shows. She is devoted to family and relishes time with her four granddaughters, ages 14 – 24, frequently entertaining neighbors and family in her home.
Chris Bradshaw is a seasoned C-Suite executive with digital experience, bringing over 30 years of problem solving, innovation and leadership ability to her positions, largely in the technology industry. Chris has successfully tackled complex challenges on every level of an organization, including human capital, operations, technology, project and product management and marketing. She has also addressed and resolved issues faced at every phase of the company lifecycle, leading multiple stakeholder groups from start-up and growth to M&A and leadership changes, as well as shutdown and bankruptcy. Her broad and deep executive experience – from Fortune 500s to bootstrapped start-ups and everything in between – were key in her selection as Module Faculty and now Director of Outreach & Recruiting for the Goldman Sachs 10,000 Small Businesses program at Dallas County Community College. As recent CEO and Co-founder of Boombox Network, a social media agency with a focus on baby boomers, made her a specialist and speaker on social media strategy, baby boomers and online business models. She serves as a mentor, consultant, advisor and investor in early stage business ventures, both in the travel industry and in the online technology and social/digital media arenas. Chris sits on the board of Solutionz Holdings.
Suzie Zeldin is the co-owner and Director of Operations at SmartSitting, a babysitting and nanny agency based in New York City. A borderline obsession with creating processes and efficiencies has her efforts focused on innovation and technology within the confines of a high touch, high quality customer focused industry. Prior to SmartSitting, Suzie worked with clients at top New York City advertising agencies, gaining experience and understanding in marketing and the importance of a strong brand identity. She also spent a year working with alongside lawyers in an anti-trust litigation firm, which instilled in her a patience and an appreciation for long contracts and general tedium. Suzie loves music, traveling, great restaurants, funny jokes, talking shop, and attending INA conferences. She simply can’t whistle no matter how hard she tries.
Dominique Rice founded Perfect Fit Placement Nanny Agency in 2012 after witnessing many families had nannies that did not meet their expectation and needs. In order for a nanny placement agency to pair a family with a nanny that not only meets but exceeds the family’s needs; it is important that an agency gets to know both the family and the nanny and alas Perfect Fit Placement was born. Dominique is passionate about professionalizing the nanny industry and believes all families deserve quality childcare. In her free time Dominique enjoys to travel, spend time with family and friends and loves college basketball.
Stacie Steelman, Founder and CEO of Crunch Care, Inc., began her career in the corporate staffing industry. Starting out as a Recruiter, she interviewed and placed hundreds of accounting and financial professionals for Adecco Corporation, a $5 billion global recruitment leader. Stacie quickly worked her way up to corporate management, taking a leadership role in management, overseeing the Los Angeles market while supporting her team through a major acquisition. After 5 years in the industry, Stacie relocated to the San Diego area and got married. She continued to develop her career in the staffing industry for 2 additional years, working for a boutique recruitment firm that focused on the mortgage, accounting, and administrative markets. Stacie was next recruited by The Active Network (Active.com) to help develop a sales and marketing team for a new product, focusing on the non-profit market. After two years of spearheading the department and developing a successful revenue stream, Stacie had her first child, resigned from the corporate world, and began her entrepreneurial adventure. Recognizing the obvious need in the San Diego market for reliable, trustworthy, “on call” in-home care solutions, Stacie began her new venture by founding Crunch Care, Inc in 2006 which specializes in the recruitment of babysitters, nannies, and caregivers for newborns, children, the elderly, and post-surgical patients. Her experience in the corporate recruiting industry hiring over 500 professionals, and as a mother of three young children in the San Diego area allow her to bring a unique approach to the in-home care industry. Stacie today operates Crunch Care servicing 5 different locations in the country. Stacie has her B.A. in English from The University of South Florida. She sits on the Executive Board of Directors in the role of Treasurer for the International Nanny Association.
Joanna Briese is the owner of Joanna’s Nannies, a temp nanny agency established in 2011 and currently serving 4 locations in California; San Francisco, Wine Country, Lake Tahoe & San Diego. Joanna’s Nannies specializes in all types of temp placements including back-up care, vacation childcare, wedding/event childcare and newborn care placements. Joanna previously worked as a nanny herself and continues to work part of the year as a Newborn Care Specialist and Postpartum Doula. Her newest venture is the opening her second company, San Francisco Newborn Care, which specializes in Newborn Care Specialist and Postpartum Doula services. In her free time Joanna enjoys traveling, being outdoors, cooking and spending time with her friends and family. She is also an avid snowboarder and takes off a couple months each year to live in the mountains and enjoy the ski town life.
Shenandoah joined Adventure Nannies in March of 2016 as Chief Operations Officer after serving as a business consultant and sitting on their board for the past two years. In addition to being a former nanny and tutor, she has also worked as a marketing director and brand manager for some of Seattle’s best-known restaurant groups. Shenandoah holds a Bachelor’s degree in Vocal Performance and English and, as a touring musician, has performed all over the world. She still travels extensively, but her home base is currently in Seattle.
Susan Thompson is the Vice President of Business Development at TruDiligence, a nationally accredited background check company based in Denver. Susan holds an advanced certification in the Fair Credit Reporting Act and has over 20 years of senior leadership experience with a focus on background checks and employment screening. She is an accomplished and driven professional with an extensive background in business development, operational management, marketing and training. Having worked with companies ranging from Global 1000 to Fortune 500, she has lead global operations that employ innovation and state-of-the-art technologies to hire and retain the best talent. With an outstanding work ethic, strong sense of responsibility and absolute integrity she brings a wealth of knowledge and experience to TruDiligence.
Megan Metzger, Founder and President of Preferred ChildCare, turned her hobby of babysitting into a successful business with one of the largest temp. divisions in the nation. Today she employs over 200 on-call and part-time nannies as well as places traditional full-time nannies. Megan is a mom to three children, Hunter age 8, Lily age 4, and Emma Grace, age 2 and finds her business more useful now than ever. Megan is a graduate of The University of North Carolina at Greensboro where she previously acted as Vice President of the Alumni Board. She is a founding member of the North Carolina Board of Entrepreneurship and serves on the International Nanny Association Board of Directors. Megan provides consultation services for numerous nanny agencies and other entrepreneurs and is passionate about helping others grow their businesses. Megan is honored to be invited back to speak The Association of Premier Nanny Agencies (APNA) conference and looks forward to helping others continue to grow and learn.